Returns & Exchanges
At Heaven Can Wait, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your piece doesn't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.